FAQ

  • Do you ship internationally?

    Yes. I ship worldwide using insured and secure shipping methods. Shipping costs are paid by the buyer.

  • Are original artworks returnable?

    Original artworks are generally non-returnable, unless required by law or if the artwork arrives damaged.

  • What about prints?

    Prints may be returned within the statutory 14-day withdrawal period, provided they are unused and returned in original condition.

  • What if my artwork arrives damaged?

    Please contact me within 48 hours of delivery and include clear photos of the damage and packaging. I will assist you with the next steps.

  • How do commissions work?

    I offer an in-depth discussion for every commission to fully understand your vision.

    To request a commission:

    - Use the contact form on my website

    - Include as many details as possible

    - I will reach out to discuss concept, timeline, and pricing

  • Can I request changes to a commission?

    Minor revisions may be included depending on the agreement.

    Major changes may incur additional costs.

  • Do you offer digital files?

    Only if explicitly stated.

    Digital files are for personal use only and are non-refundable.

  • Who owns the copyright?

    The artist retains full copyright. Purchasing an artwork does not grant reproduction or commercial rights.

  • Which payment methods do you accept?

    - PayPal

    - Credit card

Get in touch with me!

If you’re interested in an artwork, a print or commission, feel free to reach out using the form below. I’ll get back to you within 2-3 business days with details on availability, pricing, and next steps.

info@romys.art