Frequently Asked Questions
Original Artwork & Prints
Everything about purchasing and collecting artwork.
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Original paintings can be purchased directly through my website. If a work is available, simply use the enquiry form on the artwork page or contact me directly. I will personally guide you through the purchasing process.
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This depends on the individual artwork. Please refer to the artwork description for framing information or feel free to get in touch if you have any questions.
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Original artworks are generally non-returnable, unless required by law or if the artwork arrives damaged.
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Prints may be returned within the statutory 14-day withdrawal period, provided they are unused and returned in original condition.
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Each print is released as a limited edition to preserve the exclusivity and value of the original artwork. Rather than producing unlimited reproductions, I have chosen to offer a carefully limited number of museum-quality prints. Every print is hand-signed, individually numbered, and comes with a Certificate of Authenticity.
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Only if explicitly stated.
Digital files are for personal use only and are non-refundable.
Commissions
Information about custom artwork and the commission process.
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I welcome commission enquiries, but acceptance depends on my availability and the scope of the project.
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I offer an in-depth discussion for every commission to fully understand your vision.
To request a commission:
- Use the contact form on my website
- Include as many details as possible
- I will reach out to discuss concept, timeline, and pricing
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The timeline varies depending on the size and complexity of the project, as well as my current commission schedule. Most commissions are completed within up to 4 months.
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Minor revisions may be included depending on the agreement.
Major changes may incur additional costs.
Orders & Shipping
Delivery, payment, returns and policies.
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Depending on where the artwork is currently located, private viewings may be possible. Please feel free to get in touch to discuss the available options.
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Please contact me within 48 hours of delivery and include clear photos of the damage and packaging. I will assist you with the next steps.
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Please contact me within 48 hours of delivery and include clear photos of the damage and packaging. I will assist you with the next steps.
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- PayPal
- Credit card
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Depending on where the artwork is currently located, private viewings may be possible. Please feel free to get in touch to discuss the available options.
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The artist retains full copyright. Purchasing an artwork does not grant reproduction or commercial rights.
Art That Gives Back
Learn how every original painting creates a lasting impact.
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Art That Gives Back is my long-term commitment to creating a positive impact beyond the canvas. A minimum of 20% of every original painting sold is dedicated to supporting people and projects in need. By collecting my artwork, you become part of that impact.
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Every original painting is part of the Art That Gives Back initiative. Limited edition prints and commissioned artworks are currently excluded unless stated otherwise.
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The initiative primarily supports carefully selected local organizations and community projects. As I travel, I hope to support people and initiatives I encounter personally, allowing me to better understand their work and ensure that every contribution creates a meaningful impact.
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Absolutely. If you know of a project or organization that aligns with the values of Art That Gives Back, I would be happy to hear your suggestion. While I cannot support every request, I genuinely appreciate learning about meaningful initiatives around the world.
Get in touch with me!
If you’re interested in an artwork, a print or commission, feel free to reach out using the form below. I’ll get back to you within 2-3 business days with details on availability, pricing, and next steps.
info@romys.art